Contact us

Contact Us - Royal Hub Esports

We're Here to Help!

Whether you have a question about a tournament, need help with your account, or just want to give us feedback, our team is ready to assist you. Please find the best way to reach us below.

For Player & General Support

For all questions related to your account, deposits, withdrawals, tournament issues, or technical problems, please use the following channels.

• Email Support: Send us an email at help@royalhubesports.com. We aim to respond to all inquiries within 24-48 business hours.

• Discord Support (Fastest Method): For the quickest response, join our official Discord server and create a support ticket. Our support staff is actively available to help you.

• Join our Discord: https://discord.gg/EtvWFeMbdf

For Business & Media Inquiries

For partnership proposals, advertising opportunities, media requests, or other business-related matters, please contact our business development team.

• Business Email: hi@royalhubesports.com

Follow Us & Stay Connected

Join our community on social media to stay updated on the latest news, upcoming tournaments, highlights, and special events!

• YouTube: Watch tournament highlights and more!
  https://www.youtube.com/@royalhubesports

• TikTok: For epic clips and behind-the-scenes content.
  https://www.tiktok.com/@royal.hub.esports

• Instagram: Follow us for daily updates and community stories.
  https://www.instagram.com/royalhubesports

Frequently Asked Questions (FAQ)

1. Is Royal Hub Esports a gambling platform? Absolutely not. Royal Hub Esports is a 100% skill-based competitive gaming platform. All matches and tournaments are won based on player skill, strategy, and in-game performance, not chance.

2. How long does it take to process a withdrawal? Our team manually reviews all withdrawal requests to ensure security. The standard processing time is 24-48 business hours after your request has been submitted and approved.

3. I joined a tournament but can no longer play. Can I get a refund? All tournament registrations are considered final. As per our policy, refunds for entry fees are only issued if a tournament is officially cancelled by the RH Esports administration.

4. What should I do if my deposit hasn't been approved yet? Please double-check that you have submitted the correct Transaction ID (TID). If it has been longer than 24-48 business hours, please create a support ticket on our Discord server or email us at help@royalhubesports.com with your username and transaction details.