Royal Hub
Royal Hub Esports
Official Document

KYC & AML Policy

Last Updated: August 05, 2026

1. Introduction

Royal Hub Esports implements a robust verification framework to ensure fair play, prevent fraud, and comply with international Anti-Money Laundering (AML) standards. This document outlines our procedures for verifying user identity and securing financial transactions.

2. KYC (Know Your Customer) Procedures

We employ a multi-layered verification strategy to confirm the identity of our users before processing any payouts.

2.1 Financial Identity Matching (Primary Verification):

For all withdrawals within Pakistan, we strictly enforce "Account Title Matching."

  • The name provided on the user's Royal Hub Esports profile must strictly match the Account Title of the receiving Bank Account or Digital Wallet (EasyPaisa/JazzCash).

  • If the names do not match, the withdrawal is rejected to prevent third-party transfers.

2.2 In-Game Identity Verification:

  • Before a prize is credited to a wallet, our administrators manually verify the winner's identity by cross-referencing their In-Game User ID (UID) with the team details registered for the tournament. Only verified winners receive "R Coins."

2.3 Enhanced Due Diligence (International & High-Value):

  • For international payouts (via Payoneer) or transactions exceeding standard limits, we reserve the right to request a government-issued ID (Passport/National ID) to verify the account holder.

  • Royal Hub Esports reserves the right to freeze any transaction and request KYC documents if suspicious activity is detected.

3. AML (Anti-Money Laundering) & Fraud Prevention

Our platform architecture is designed to eliminate the possibility of money laundering and financial fraud.

3.1 Closed-Loop Economy (The R Tickets System):

  • Non-Withdrawable Deposits: Funds deposited into the platform are converted into "R Tickets." These tickets are strictly non-withdrawable and cannot be cashed out. They can only be used to pay for tournament entry fees and to purchase digital VIP Subscriptions (e.g., Arena Passes).

  • Winnings Only: Withdrawal requests are only processed for "R Coins," which can only be generated through verified tournament victories.

  • This logic ensures that no user can deposit illicit funds and withdraw them without participating in gameplay, effectively neutralizing money laundering risks.

3.2 Anti-Carding & Device Fingerprinting:

  • We maintain a zero-tolerance policy for "Carding" (use of stolen credit cards).

  • If a chargeback or fraudulent deposit is detected (including disputes filed through payment gateways for purchased R-Tickets or VIP Subscriptions), the user’s account is immediately permanently banned, and all active passes, along with any pending winnings, are instantly forfeited.

  • Device Ban: Our security system logs device identifiers. If an account is banned for fraud, the user is unable to create a new account. Every new created account banned instantly.

4. Manual Review Process

Royal Hub Esports operates on a "Manual Review" model. Every single tournament result is verified by human administrators, and every withdrawal request is manually approved by our finance team to ensure total compliance and security.

Last updated: August 5, 2026